Privacy Policy

Privacy Policy for Reliance Gifts UK

At Reliance Gifts UK, we are committed to safeguarding your personal data and ensuring transparency about how your information is collected, utilized, and shared. This Privacy Policy explains the measures we take to protect your privacy when you visit or shop at https://reliancegifts.co.uk

What Personal Information We Collect

When you visit or interact with our Site, we collect two types of information: Device Information and Order Information.

1. Device Information

This is collected automatically and includes:

  • Browser details.
  • IP address.
  • Time zone settings.
  • Cookies installed on your device.
  • Behavior on the Site, such as pages viewed and referring search terms or websites.

We use the following technologies to gather Device Information:

  • Cookies: Small data files stored on your device to enhance your browsing experience. Learn more or manage cookies at www.allaboutcookies.org.
  • Log Files: Track activity on the Site, including IP addresses, browser types, and time stamps.
  • Web Beacons, Tags, and Pixels: Digital tools that monitor your interaction with the Site.

2. Order Information

When you make or attempt to make a purchase, we collect:

  • Name.
  • Billing and shipping addresses.
  • Email address.
  • Phone number.

Note: Payment details are processed securely via PayPal and Stripe. We do not store credit card or payment information on our servers.

How We Use Your Personal Information

We use the information collected to:

  1. Process Orders:

    • Fulfill your orders, including shipping and sending invoices or order confirmations.

  2. Customer Communication:

    • Respond to your inquiries or provide updates on products, services, and promotions based on your preferences.

  3. Fraud Prevention:

    • Screen orders for potential risks or fraudulent activities using your IP address and other data.

  4. Enhance Website Experience:

    • Analyze user behavior to improve website functionality and optimize marketing campaigns.

Sharing Your Information

We may share your information with trusted third parties in the following scenarios:

  • Service Providers: For payment processing, order fulfillment, or analytics.
  • Legal Compliance: To meet applicable laws or respond to legal requests such as subpoenas or court orders.

We prioritize working with third-party providers who adhere to stringent data protection standards.

Do Not Track Signals

Our Site does not adjust its data collection methods in response to "Do Not Track" (DNT) signals from your browser.

Your Privacy Rights

For European Residents:

Under GDPR, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections, updates, or deletion of your data.

Legal Basis for Data Processing:

We process your personal information to fulfill contracts (e.g., completing orders) or for legitimate business interests. Please note that your data may be transferred outside Europe, including to the United States and Canada.

To exercise your rights, please contact us using the details below.

Data Retention

We retain your Order Information for as long as necessary to fulfill legal, tax, or business obligations. You can request the deletion of this information at any time.

Changes to This Privacy Policy

This policy may be updated periodically to reflect changes in practices, legal requirements, or operational needs. We encourage you to review this page regularly.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us via:

Why Choose Reliance Gifts UK?

Our commitment to data privacy ensures a safe and secure shopping experience. Trust us to protect your personal information while you explore and enjoy our curated collection of unique gifts.