Returns Policy

Returns and Refund Policy for Reliance Gifts UK

At Reliance Gifts UK, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to assist you with hassle-free returns and refunds.

Returns Policy

You can return an item within 30 calendar days from the date of delivery, provided the following conditions are met:

  • The item must be unused and in the same condition as received.
  • It should be returned in the original packaging.
  • A receipt or proof of purchase must accompany the returned item.

Refunds Policy

Once your returned item is received, we will inspect it and notify you about the status of your refund:

  1. Inspection Notification: We will confirm receipt of the returned item and update you on its inspection status.
  2. Refund Approval: If the return is approved, we will initiate a refund to your original payment method.
  3. Processing Time: The refund timeline depends on your card issuer’s policies or payment provider.

Shipping Costs for Returns

  • Customers are responsible for the shipping costs associated with returning items.
  • Shipping costs are non-refundable.
  • If you receive a refund, the return shipping cost will be deducted from the refunded amount.

Contact Us

If you have any questions or need further assistance with our returns and refund process, feel free to contact us:

Why Shop at Reliance Gifts UK?

We strive to provide an enjoyable shopping experience with exceptional customer service. Our clear and transparent returns and refund policy ensures your peace of mind while shopping for high-quality gifts.